THIS is how service is done!
About a month and a half ago, my husband and I had, on a whim, stopped by the 31W location in E-town Kentucky and were immediately greeted with a warm smile and a firm handshake by Eddie- a charming, sweet and personable older Mennonite gentleman. As I speak fluent German, I decided to engage Mr. Eddie and we spent a solid 45 minutes in banter, laughter and camaraderie. Unfortunately, as my husband and I had just moved from Montana back to this area, we couldn’t, at that time, afford the shed that we wanted nor the down payment required. Fast forward to April 19. As our finances from the moving hell had finally calmed down, we decided now was the time to purchase/finance the shed from Eddie and I will tell you, I am so glad that we did! Besides finding the shed that would suit our needs and our budget, the financing was affordable especially given the quality of the shed; the delivery was the next day and completed with professionalism, I haven’t seen in a minute (besides Eddie!)! The young man who delivered our shed not only made sure it was level, he even reset the doors to ensure they didn’t stick. It’s been a little over a week now and this shed is an excellent addition; no leaks, no shifting, nada. Spacious, with a loft, solid and looks really nice with the windows and decorative door! I didn’t think it could get any better than this but I was wrong. Today, my mailman delivered a box of cookies sent by Esh’s and what a thoughtful surprise that is! I can honestly say that it has been a long time since I have seen a company who will send a thank you gift for doing business with them. That alone, is remarkable. Esh’s? You folks have customers for life and we are already planning on purchasing more from y’all! Thank you for the incredible experience, the kick-a** shed and the cookies!!!
